my mother, the woman who once got a restraining order placed upon her, banning her from my brother's primary school indefinitely as a result of 'causing too much stress to a teacher' - she was questioning why my brother, despite not knowing the alphabet in grade two, had been withdrawn from the assisted reading program; the teacher had to take an entire day worth of stress leave - has now turned her attention to the rude and inappropriate behaviour of certain members of the FCHC staff towards members of the public on public property.